Terms and Conditions
Welcome to Tops Solid Surface, a countertop fabrication and installation company based in Washington state. We provide our services subject to the following Terms and Conditions. By accessing or using our website or engaging in any business with us, you agree to be bound by these Terms and Conditions. Please read them carefully.
1.1. We offer countertop fabrication and installation services in Washington state.
1.2. Our services are provided based on the information and measurements provided by you. It is your responsibility to ensure the accuracy of all information and measurements.
1.3. We strive to provide high-quality services, but we cannot guarantee that the countertops will be completely free of imperfections or defects.
Pricing and Payment
2.1. The pricing for our services will be communicated to you based on your specific requirements.
2.2. Any price quotes provided are estimates and may be subject to change based on additional requirements or unforeseen circumstances.
2.3. Payment terms and methods will be agreed upon prior to the commencement of the project.
2.4. In the event of cancellation by the customer after work has begun, we reserve the right to charge for the work completed up to that point.
Materials and Design
3.1. The selection of materials, colors, and design elements is at the discretion of the customer.
3.2. We may provide recommendations, but the final decision regarding materials and design rests with the customer.
3.3. Any changes or modifications to the original design or material selections may result in additional costs and delays.
4.1. We will schedule an installation date with you once the fabrication process is complete.
4.2. It is your responsibility to ensure that the installation site is ready and accessible on the scheduled date.
4.3. Any necessary modifications to existing structures, plumbing, or electrical systems required for the installation are your responsibility and may incur additional costs.
4.4. We will not be held liable for any damage to your property during the installation process, except in cases of negligence on our part.
Warranty and Claims
5.1. We provide a limited warranty on our countertop fabrication and installation services. The warranty details will be provided to you separately.
5.2. Any warranty claims must be made within the specified warranty period and will be subject to our inspection and evaluation.
5.3. The warranty does not cover damage caused by misuse, accidents, or improper maintenance.
5.4. We reserve the right to repair or replace, at our discretion, any countertops found to be defective within the warranty period.
Limitation of Liability
6.1. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with our services, including but not limited to lost profits, loss of business, or loss of data.
6.2. Our liability for any direct damages shall be limited to the total amount paid by you for the specific service in question.
Governing Law and Jurisdiction
7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Washington, without regard to its conflict of laws principles.
7.2. Any legal actions or proceedings arising out of or relating to these Terms and Conditions shall be brought exclusively in the state or federal courts located in the state of Washington.
Modification of Terms and Conditions
8.1. We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
8.2. Any changes to the Terms and Conditions will be effective immediately upon posting on our website.
By engaging in business with Tops Solid Surface you acknowledge that you have read, understood,